Privacy Policy
This policy explains how Trakven ("Trakven", "we", "us" or "our") handles information when you use the Trakven website, mobile application and related services (the "Services"). If you do not agree with this policy, please do not use the Services.
Information we collect
- Account information: your name, email address, Google account identifier and profile image when you sign in with Google.
- Content you provide: reminders, tasks, habits, calendar items, tags, notes, attachments, finance-tracking information and messages sent to the AI assistant.
- Device and service information: device identifiers, push-notification tokens, app version, operating system, time zone, language, diagnostic logs and basic request information needed to secure and operate the Services.
- Communications: messages you send to support and email-delivery status for reminders you request.
Some app features may request access to notifications, photos, media, files or the device calendar. We use these permissions only to provide the feature you choose, and you can change them in your device settings.
How we use information
We use information to provide and synchronize the Services; authenticate accounts; schedule notifications and emails; generate user-requested AI assistance; maintain security; diagnose failures; respond to support; comply with law; and improve reliability and usability. We do not sell your personal information or use the contents of your tasks, habits or finance records for third-party advertising.
AI features
When you use the AI assistant, the prompt and relevant context you choose to submit may be sent to OpenAI to generate a response. Do not submit information you do not want processed for that purpose. AI output can be inaccurate and should be reviewed before you rely on it.
Service providers
We use service providers to operate Trakven, including Google for sign-in and Firebase push messaging, Supabase for hosted database services, OpenAI for optional AI features, Resend for requested email delivery, and cloud hosting and logging providers. These providers process information for us under their own terms and privacy commitments. The public website also loads fonts from Google and icons from unpkg, which may receive network information such as your IP address and browser details.
Website cookies and similar technologies
The Trakven marketing website does not currently set first-party cookies, use browser storage, or run advertising or audience-measurement analytics. It loads fonts from Google and icons from unpkg; those providers receive ordinary network information such as your IP address, browser details and the requested resource. Because the website does not currently use non-essential cookies, it does not display a cookie-consent banner. If we add analytics, advertising or other non-essential storage, we will update this policy and request consent where required before activating it.
Legal bases and choices
Where applicable, we process information to perform our contract with you, based on our legitimate interests in operating and securing the Services, with your consent where requested, and to meet legal obligations. You may withdraw permission for optional device access or stop using optional AI and email features at any time.
Retention and deletion
We retain account information and user content while your account is active and as needed to provide the Services. We may keep limited security, backup or legal records for a reasonable period. You may request account and data deletion by emailing hello@trakven.app. We will verify the request before acting on it.
Security
We use reasonable administrative, technical and organizational safeguards. Optional finance encryption is available in the app. No method of storage or transmission is completely secure, so we cannot guarantee absolute security.
International processing
Our providers may process information in countries other than yours. Where required, we use appropriate safeguards for international transfers.
Your rights
Depending on where you live, you may have rights to access, correct, delete, restrict or object to processing, receive a portable copy, withdraw consent, or complain to a data-protection authority. Contact us to exercise a right.
Children
The Services are not directed to children under 13, or a higher minimum age where local law requires it. We do not knowingly collect personal information from children below the applicable age.
Changes and contact
We may update this policy and will post the new effective date here. Questions or privacy requests can be sent to hello@trakven.app.